Indy Phone Doctor offers a lifetime warranty on all repairs (excluding water damage repair). We stand behind our work and guarantee it to be free from defects. If your device should malfunction, it must be returned to a Indy Phone Doctor repair center for evaluation. Upon examination by Indy Phone Doctor if the part is found to be defective it will be repaired at no charge during the first ninety (90) days from the date of original repair service. After ninety (90) days, there is a deductible on the warranty that equals fifty percent of the original repair charge. The Indy Phone Doctor lifetime warranty DOES NOT apply to defects resulting from any action by the end user. This includes, but not limited to mishandling, new physical damage, unauthorized modification, improper repair by a non-Indy Phone Doctor employee, operation outside design limits and improper interfacing. The lifetime warranty is VOID if the device shows evidence of new physical damage, misuse, abuse, misapplication and excessive corrosion; or heat, current, moisture, vibration and other external conditions outside of Indy Phone Doctor control. Indy Phone Doctor has the right to VOID the lifetime warranty if any improper software installations or modifications have been made after the repair service. This includes downloading unauthorized or unapproved software, viruses, spyware, or any attempts to modify software. The lifetime warranty is non-transferable and does not apply after a change of device ownership.